Dynamics 365 Recycle Bin

Have you or one of your colleagues accidentally deleted a record in Dynamics 365?

Problem
Due to the fact that Dynamics 365 does not have a ‘Recycle Bin’ feature to easily restore a single record, you would normally have to restore an entire backup from a previous day.

Solution
All credit goes out to the XrmToolBox application and a plugin called Recycle Bin!

Prerequisites
Auditing must have been enabled on the entity where the record existed before deletion.

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Instructions

  1. Download XrmToolBox
  2. Install Recycle Bin plugin
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  3. Connect to your Dynamics 365 Organisation
  4. Open Recycle Bin plugin and ‘Load Entities and Users’
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  5. Choose the Entity, User, Date Range and ‘Show Deleted Records’
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  6. Once the results display, select the record and ‘Restore Records’
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  7. Once restoration is complete, click ‘OK’
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  8. Confirm the restoration of the record by searching for it and checking audit history
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